Rick was great. He was professional and explained, what he will be doing, what might need to be done and how much it will cost, before he moved forward. Trying to work out the best price. All my experiences with Black Diamond are positive.
Clay was efficient and very competent. Thankful for his service.
Arrived quickly on short notice evening call Very thorough found cause and did repair
Jim did the whole thing by himself-install new ac. He worked hard, was friendly, courteous and, with the countless times he had to go in and out, he put the booties on every single time. His work looks nice and its keeping my house cool.
I've always had great service, Clay and Nick are great. Very courteous and informative.
Black Diamond techs always do a great job clean, neat, friendly and efficient Clay went out of his way to help get filters.
Both Andy and Tim were very courteous and very good at explaining things.